Please ensure you have read, understood, and accepted these conditions of booking prior to paying to book a space on one of our courses. By purchasing a place, you will be deemed to have read, understood, and accepted them, therefore agreeing to a contract with a commitment to the booking. Once we have received payment for the place you will receive and email confirmation.
Intellectual Property
Wren Training shall retain ownership of all Intellectual Property Rights relating to training course contents.
Equipment
Wren Training will supply all equipment (if necessary) in good working order at time of transfer.
Cancellation
Irrespective of whether course fees have been paid, cancellation fees will apply once you have paid and booked a place on one of our courses.. Cancellations must be provided in writing to info@wrentraining.co.uk
The following cancellation terms apply:
- Cancellation or reschedule requests within 1 working day of the training course start date will be charged at the full course fee.
- Cancellation or reschedule requests within 2-7 working days of the training course start date will be charged at 50% of the course fee.
- Cancellation or reschedule requests within 8-14 working days of the training course start date will be charged at 25% of the course fee.
- Cancellations or reschedule requests made outside of 14 working days in advance of the training course date will incur no charge.
COVID-19 Cancellation
Where possible, Wren Training will make every effort to accommodate reasonable adjustments to the provision of training sessions if delivery is impacted by COVID-19. Where possible, we will accommodate training at another site provided by you, within the same location. Alternatively, we will attempt to facilitate training via virtual delivery and have the necessary equipment posted to your chosen site. We may also allow the transfer of individual learners onto an Open Training Course at no extra fee, if appropriate. Where these adjustments are not available, the below COVID-19 cancellation terms will apply.
If your reason for cancellation is due to the impact of COVID-19, please advise Wren Training ASAP via email.
The following cancellation conditions apply:
- Cancellation or reschedule requests within 1 – 2 working days of the training course start date will be charged at 50% of the course fee.
- Cancellation or reschedule requests within 3 – 7 working days of the training course start date will be charged at 25% of the course fee.
- Cancellations or reschedule requests made outside of this 7-working day period will incur no charge.
Approved Training Provider
